FAQ

Appointments & Payments

Do you offer payment plans or finance?

Yes. We offer flexible payment options and finance solutions to help make treatment more accessible.

What is your cancellation policy?

We require at least 24 hour’s notice for appointment changes or cancellations so we can offer the time to another patient in need. Your appointment is confirmed at the time of booking, we will send you a reminder the day before as a courtesy.

How do I book an appointment?

You can:

Call our friendly team

Email vividsmiles@hotmail.com

Send a DM to our Instagram or Facebook pages

Contact us through our online enquiry form

Are we preferred providers?

Yes. We are preferred providers with:

HBF

HCF

HIF

NIB

GU Health

Qantas Health